I really liked chapter one because is presented in a very organized way. So far I see this book as a coaching manual for the IT consultant. This is a book that you can always go back and re-read no matter how experienced you are in the arena of consulting.
The five basic steps of the foundation for the IT advisory process are very interesting. Specifically, number two: Clearly define your role, and number four: You advise, they decide got my attention. I believe that in the practice of consultancy, there are paradigms that we need to identify and eliminate in order to work objectively and be able to build a successful strong relationship with the client.
The five basic steps of the foundation for the IT advisory process are very interesting. Specifically, number two: Clearly define your role, and number four: You advise, they decide got my attention. I believe that in the practice of consultancy, there are paradigms that we need to identify and eliminate in order to work objectively and be able to build a successful strong relationship with the client.
One of the first ideas I read, and probably the most important to me, is that the IT consultant should be a well-rounded professional who is capable to serve as an advisor, rather than just concentrate in the technical issues.
By well-rounded professional I mean that a consultant must have or develop certain aptitudes. According to the book, these skills are: communication, collaboration, and human relationships. (p. 2) In other words, clients want a technical expert they can trust to guide and advise them.
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